Increase your customer satisfaction in the insurance industry with optimized claims management
Claims management is a critical factor in the insurance and real estate business. If, for example, the initial response to damage or loss is deficient, this may immediately result in a multitude of adverse consequences. Inefficient processes and superficial investigations not only reduce earnings but also damage your reputation.
For optimum support to our clients, EXCON has grouped together all its services for the insurance and real estate sector in EXCON Insurance Services GmbH. Since its foundation in 2010, the company with its industry experts and associates has made a name for itself as an innovative and cost-effective partner in the insurance business.
In claims management, we take on part or all of the handling of claims for the insurance sector in both controlled and uncontrolled claims business. We are involved with frequent claims for tap water damage under building and contents insurance, for example, and also with complex fire damage affecting customers in commerce and industry. We reduce the cost of claims for you by systematic control in our local networks. Prompt and professional surveys, performance of initial and immediate measures and coordination of the necessary repair and reconstruction work sustainably increase customer satisfaction.
The basis of our process management is the linking of certified national partner networks, consisting of experienced craft firms, a comprehensive remediation services network, and a network of qualified surveyors.
Our services for cost-effective claims management:
24h Customer Service Centre
+49 800 – 8 123 321